Foodbank warehouse
Bournemouth Foodbank logo

Helping those in need

Consulting on a communications and PR strategy, I helped to formulate and put in to place a communications plan for Bournemouth Foodbank. This included processes for website content, email newsletters, social media and task management

What I Did

I joined a small team of staff and volunteers responsible for the day-to-day management of the Foodbank, helping them to make use of their WordPress CMS. I also implemented Trello for managing the many, varied communications-related tasks – this included training team members, as well as overseeing the creation of tasks to reduce duplication.

Additional tasks included claiming and updating the Bournemouth Foodbank’s Google Business listing, advising on photography and shared resources, and migrating content from a previous CMS. This content included email subscribers that needed importing in to a newly-created Mailchimp account, before creating email templates to be used by Foodbank staff.

On an ongoing basis, I also oversee the Foodbank’s social media presence, scheduling content on the website’s blog and sharing this on social channels. I am currently responsible for creating and scheduling a monthly email newsletter, as well as managing the database of contacts.

Who I Did It For

Bournemouth Foodbank, providing nutritionally balanced emergency food, as well as support, to local people in crisis.

Joe has been our go-to-guy for all things communications. Knowledgable, reliable and willing to help, he has helped us get our message out clearly to a wide audience. I have found Joe to be professional, patient and accommodating in all our dealings and hope to work with him again in the future.

Ed Briggs, Operations Manager, Bournemouth Foodbank

Thank you for everything you have done and our still doing for our charity you are amazing and have done an insane amount for us and we as a team are so grateful!
Becca Lent

What I used

Trello for task/project management, WordPress for content management, Mailchimp for email marketing, Buffer for social media scheduling, Google Business.